Australia medical concern: should I complain to the hospital, Ahpra or someone else?

Start by identifying what you want resolved. Ahpra says talking to the practitioner or health service is often the quickest way to resolve a concern, but the correct external complaint body depends on the state or territory, the practitioner type and the issue. NSW and Queensland have separate arrangements through their own health complaints bodies. Official source: Ahpra. Guide: https://getinstantlaw.com/au/topics/medical-negligence