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COMMUNITY DISCUSSION

Australia subscription cancelled but I was charged again: what evidence should I keep?

Jez Smith4 October 2026

Keep the cancellation confirmation, screenshots showing the cancellation steps, account settings, bank/card statements and any messages with the business. ACCC enforcement in 2026 has focused on misleading subscription pricing, renewal and cancellation practices. Official source: ACCC. Guide: https://getinstantlaw.com/subscription-cancellation-disputes

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