BC used car from a dealer: where do I complain if the dealer will not fix it?
If you bought from a VSA-licensed dealer in British Columbia, the Vehicle Sales Authority can help with dealer-related consumer issues. Start by raising the problem with the dealer and keeping your contract, inspection/repair records, advertisements, messages and payment documents. If it is not resolved, the VSA offers self-help and formal complaint routes. Official source: Vehicle Sales Authority of BC. Guide: https://getinstantlaw.com/ca/british-columbia/used-car-problems
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