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COMMUNITY DISCUSSION Used cars

England & Wales used car: what should I keep if I need to complain?

Jez Smith4 October 2026

Keep the advert, sales invoice, payment record, finance agreement, warranty, MOT/history checks, messages with the seller, photos/video of the fault and any diagnostic or repair report. Those records can help show what was promised, when the fault appeared and what remedy you requested. Guide: https://getinstantlaw.com/uk/england-wales/used-car-problems

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