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COMMUNITY DISCUSSION Used cars

Florida used car dealer problem — what should I organise before filing a complaint?

Jez Smith4 October 2026

If a Florida used-car dealer dispute is not resolved directly, organise the transaction record before filing a complaint: the bill of sale, advertisement, Buyers Guide if provided, warranty or “as is” terms, vehicle-history material, inspection or diagnostic records, repair invoices, payment or deposit records, title/registration documents and all dealer messages. FLHSMV says it investigates consumer complaints against motor vehicle dealers through its field operations and provides a Consumer Complaint Form that includes motor vehicle dealer complaints. Depending on the facts, the Florida Attorney General’s consumer complaint route may also be relevant to deceptive or unfair practices. A complaint or investigation does not itself guarantee a refund, cancellation or repair. Official sources: Florida Highway Safety and Motor Vehicles Dealer Handbook and Consumer Complaint Form; Florida Attorney General Consumer Protection. GetInstantLaw Florida guide: https://getinstantlaw.com/us/florida/car-purchase-problems

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