COMMUNITY DISCUSSION Used cars
NSW used car dealer refuses to repair — what is the next step?
First put the problem to the dealer in writing and keep the contract, invoices, repair reports, photos, diagnostic material and messages. If the dispute is not resolved, NSW Fair Trading provides a free motor-vehicle dispute-resolution service. If that still does not resolve the matter, NCAT may be an option and can make binding orders in eligible motor-vehicle consumer claims. Official sources: NSW Government Vehicle warranty and repair disputes; NCAT Motor vehicles. Guide: https://getinstantlaw.com/au/new-south-wales/used-car-problems
Community posts are personal experiences and general discussion, not legal advice. Laws and procedures depend on jurisdiction and individual facts.