COMMUNITY DISCUSSION Consumer problems
Australia chargeback: how quickly should I contact my card provider?
Contact the card provider promptly. ACCC says chargeback or payment-reversal rights can depend on the provider and time limits may apply, including where goods or services were not supplied. Keep the order, card statement, seller messages, delivery evidence and refund requests. Official source: ACCC. Guide: https://getinstantlaw.com/chargebacks-payment-disputes
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