COMMUNITY DISCUSSION Consumer problems
Australia faulty product: can a business say “no refunds”?
Not as a blanket rule. Under Australian Consumer Law, consumer guarantees are automatic and a business cannot take them away with a “no refunds” sign. Depending on the problem, the remedy can include repair, replacement, refund or cancellation. For a major problem with goods, the consumer can choose a refund or replacement. Official source: ACCC Consumer rights and guarantees. Guide: https://getinstantlaw.com/au/topics/consumer-rights
Community posts are personal experiences and general discussion, not legal advice. Laws and procedures depend on jurisdiction and individual facts.