COMMUNITY DISCUSSION Consumer problems
Australia unsafe product: am I entitled to a refund or replacement?
ACCC says safety is part of acceptable quality under the Australian Consumer Law. If a product is unsafe, that is a major problem and the consumer can choose a replacement or refund. Compensation for resulting loss may also be available in some cases. Official source: ACCC Product Safety. Guide: https://getinstantlaw.com/faulty-unsafe-goods
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