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COMMUNITY DISCUSSION Consumer problems

Australia warranty expired: can the seller still have to help?

Jez Smith4 October 2026

Yes. ACCC says consumer guarantees are automatic and separate from voluntary or extended warranties. They can continue for a reasonable time after a warranty expires, so a business should not reject a valid consumer-law remedy request simply because the warranty period has ended. Official source: ACCC. Guide: https://getinstantlaw.com/refund-warranty-refusals

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