GetInstantLaw.com Community
COMMUNITY DISCUSSION Consumer problems

Canada refund rights: does every store have to take back a change-of-mind purchase?

Jez Smith4 October 2026

No. Canada’s Office of Consumer Affairs says businesses are generally not required to accept returns simply because the buyer changed their mind; store refund and exchange policies often control unless the item is defective or another statutory right applies. Provincial and territorial rules can add protections. Official source: Office of Consumer Affairs. Guide: https://getinstantlaw.com/ca/topics/consumer-rights

Community posts are personal experiences and general discussion, not legal advice. Laws and procedures depend on jurisdiction and individual facts.

MORE REAL COMMUNITY DISCUSSIONS

Other substantial public discussions in the same topic. Member posts are personal experiences, not legal advice.