GetInstantLawYOUR LEGAL LIFELINE · YOUR CLEAR WAY FORWARDYou can start an account-deletion request here from the website or inside the GetInstantLaw mobile app.
We verify the request, then delete or de-identify account-linked personal information that is not required to be retained. Limited transaction, fraud-prevention, legal, regulatory or dispute records may be retained where necessary. We confirm completion to your account email.
Your account profile and account-linked personal data, including private Matter content, uploads, saved evidence, communications and other account data, are reviewed for deletion or de-identification.
Deleting your account is different from the 90-day active paid-Matter period. A Matter does not disappear automatically when that period ends.
Limited transaction, fraud-prevention, legal, regulatory or dispute records may be kept when they are still required for those purposes. There is no single extra retention period that applies to every retained record: the period depends on the record type, applicable law and any active dispute or compliance requirement. When the relevant reason to retain the record ends, it is deleted or de-identified where appropriate.
Download or save anything you still need. Once deletion is completed, deleted account data may not be recoverable. If you have a billing, refund, fraud, legal or regulatory issue in progress, some records may need to be retained for that purpose.
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