VIDEO CENTRE Legal information, explained visually. Watch GetInstantLaw Originals from JEZ AI, then browse carefully selected external videos from official legal, government, court, tribunal and regulator sources by country.
GETINSTANTLAW ORIGINALS Produced by GetInstantLaw Our own videos stay separate from external resources, with GetInstantLaw guides, transcripts and jurisdiction context.
How GetInstantLaw Works Multi-jurisdiction
How GetInstantLaw Can Help You | JEZ AI A quick introduction to GetInstantLaw.com and JEZ AI: ask a legal question, understand your options, and see practical next steps with jurisdiction-aware legal information.
Watch + read the guide Used Car Problems Multi-jurisdiction
Bought a Used Car With Problems? Know Your Rights Before You Pay | JEZ AI Bought a used car and discovered a problem after you drove it home? JEZ AI explains why your rights can depend on where you live, who sold the vehicle, what you were told and the nature of the problem. General legal information only — not legal advice.
Watch + read the guide Debt Collection United States
Debt Collector Calling? Verify Before You Pay | JEZ AI A debt collector contacts you about a debt you do not recognise. JEZ AI explains the U.S. federal debt-validation framework, the importance of checking the validation notice, and why you should verify before deciding what to do next.
Watch + read the guide TRUSTED EXTERNAL VIDEO LIBRARY Browse trusted videos by country These videos remain hosted by their original YouTube publishers. We prioritise government, regulator, legal-aid and recognised consumer-protection sources.
All countries United States United Kingdom Australia New Zealand English Canada South Africa Singapore India Brazil Philippines Thailand Germany Indonesia Malaysia Vietnam Japan
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE United States Consumer rights
Help the FTC Stop Scams Federal Trade Commission (FTC) Official FTC video explaining how consumers can report scams and fraud through ReportFraud.ftc.gov.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Australia Consumer rights
Consumer guarantees: the basics Australian Competition and Consumer Commission (ACCC) Official ACCC introduction to Australian Consumer Law consumer guarantees.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Australia Consumer rights
Consumer guarantees: in detail Australian Competition and Consumer Commission (ACCC) Official ACCC explanation of consumer guarantees and remedies when a guarantee is not met.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE United Kingdom Employment
Employment Rights Act 2025 webinar Acas Official Acas webinar explaining key Employment Rights Act reforms and their phased implementation.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE New Zealand Consumer rights
Consumer remediation guidance webinar New Zealand Commerce Commission Official Commerce Commission webinar on putting matters right for consumers after a likely breach, included with New Zealand jurisdiction context.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE English Canada Financial consumer rights
What is the Financial Consumer Agency of Canada? Financial Consumer Agency of Canada (FCAC) Official FCAC introduction to its role protecting financial consumers and helping Canadians make informed financial decisions.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE South Africa Consumer rights & disputes
World Consumer Rights Day and the KZN Consumer Tribunal National Consumer Commission Official National Consumer Commission video on World Consumer Rights Day and the KwaZulu-Natal Consumer Tribunal for resolving consumer disputes.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Singapore Consumer rights
Consumer Protection, Stronger Together Consumers Association of Singapore (CASE) CASE consumer-protection video from Singapore’s consumer association, paired with GetInstantLaw jurisdiction context and the matching guide.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE India Consumer rights
National Consumer Helpline 1915 — how to file a complaint Department of Consumer Affairs, Government of India Official Department of Consumer Affairs video explaining the National Consumer Helpline complaint process for problems with goods and services.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE India Employment & workplace
Speak Up — Sexual Harassment at Workplace National Legal Services Authority (NALSA) Official NALSA awareness video on sexual harassment at work, paired with GetInstantLaw’s India employment and workplace guide.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE India Legal aid & court process
Know Your Rights — Legal Support at Pre-Arrest, Arrest & Remand National Legal Services Authority (NALSA) Official NALSA awareness video about access to legal services and rights at pre-arrest, arrest and remand stages.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Brazil Consumer rights
Se Liga, Consumidor! — Basic Consumer Rights (Part 1) MPDFT / Senacon / Ministério da Justiça Official consumer-education video produced with MPDFT, Senacon and Brazil’s Ministry of Justice explaining basic rights suppliers must respect.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Philippines Consumer rights
ConsumerPH in a Nutshell — Consumer Rights and Responsibilities Department of Trade and Industry Philippines Official DTI Philippines video introducing the rights and responsibilities of consumers and the role of informed consumer decision-making.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Thailand Consumer rights & complaints
Get to know the OCPB and how it helps consumers Office of the Consumer Protection Board (OCPB) Official OCPB video introducing Thailand’s consumer-protection authority, its powers and how it helps the public with consumer problems.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Germany Justice & consumer protection
Our agenda for law and consumer protection Federal Ministry of Justice and Consumer Protection (BMJV) Official BMJV video setting out Germany’s federal agenda for justice and consumer protection, including measures affecting everyday consumer rights.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Indonesia Financial consumer rights
OJK BiSa — Consumer Protection in the Financial Services Sector Otoritas Jasa Keuangan (OJK) Official OJK discussion of financial consumer protection, where consumers can report problems and practical safeguards when using financial products.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Malaysia Consumer claims
Claims for redress at the Tribunal for Consumer Claims Malaysia (TTPM) Kementerian Perdagangan Dalam Negeri dan Kos Sara Hidup (KPDN) Official KPDN video introducing the Tribunal for Consumer Claims Malaysia and its role in seeking consumer redress.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Vietnam Consumer rights & e-commerce
Young consumer knowledge in e-commerce Tạp chí Công Thương — Ministry of Industry and Trade Official Ministry of Industry and Trade publication video covering consumer-protection law knowledge for young consumers in e-commerce.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Japan Consumer rights & online transactions
Digital platforms — how they work, risks and what to do when trouble occurs Consumer Affairs Agency (CAA), Government of Japan Official Consumer Affairs Agency learning video explaining digital-platform risks, examples of consumer trouble and what consumers can do when problems occur.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE United States Debt collection
How to spot a debt collection scam Consumer Financial Protection Bureau (CFPB) CFPB consumer education on warning signs that a person demanding payment may be a fraudulent debt collector.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE United States Scams & consumer complaints
Why Report Fraud? Federal Trade Commission (FTC) FTC consumer education explaining why reporting fraud helps consumers and law-enforcement efforts.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE United Kingdom Employment & workplace
Disciplinary Procedures — Acas webinar Acas Acas webinar explaining fair disciplinary procedures and practical workplace process.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE United Kingdom Employment & workplace
Discipline, dismissal and grievance — frequently asked questions Acas Acas answers common questions about discipline, dismissal and grievance procedures at work.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Australia Employment & workplace
Employee's guide to fixing problems at work Fair Work Ombudsman Fair Work Ombudsman guidance for employees on identifying and working through workplace problems.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Australia Dismissal & workplace rights
5 things to know before a general protections dismissal application Fair Work Commission Fair Work Commission overview of important points before making a general protections application involving dismissal.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE New Zealand Consumer rights
It’s good to know your rights on faulty products Consumer Protection — MBIE New Zealand Consumer Protection guidance about rights and practical options when products are faulty.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE New Zealand Consumer rights
Commerce Commission — Consumer Rights Day Consumer Protection — MBIE / Commerce Commission Consumer Protection New Zealand presentation featuring the Commerce Commission and its consumer-protection role.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE English Canada Consumer rights
What is Right to Repair? Competition Bureau Canada Competition Bureau Canada introduction to right-to-repair issues and their importance for consumers and competition.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE English Canada Consumer rights
How to make Right to Repair work for you Competition Bureau Canada Competition Bureau Canada explains practical right-to-repair considerations for consumers and markets.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE South Africa Consumer rights
National Consumer Commission on World Consumer Rights Day National Consumer Commission South Africa’s National Consumer Commission discusses consumer rights and its work protecting consumers.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE South Africa Consumer rights
Creating a fair market — World Consumer Rights Day National Consumer Commission National Consumer Commission discussion about fair markets and consumer protection in South Africa.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Singapore Scams & online safety
Be cautious of phishing scams Cyber Security Agency of Singapore Singapore Cyber Security Agency consumer education on recognising and avoiding phishing scams.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Singapore Scams & online safety
Loan Scams Cyber Security Agency of Singapore Cyber Security Agency of Singapore awareness video on how loan scams operate and how consumers can protect themselves.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE India Consumer complaints
Consumer Complaint (CC) Case Filing Department of Consumer Affairs, Government of India Department of Consumer Affairs guidance on the consumer complaint case-filing process.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE India Online consumer rights
Basket Sneaking — a dark pattern that misleads consumers Department of Consumer Affairs, Government of India Government consumer-awareness video explaining basket sneaking and misleading design in online shopping.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Brazil Consumer rights
Se liga, consumidor! — Origins of the Consumer Defence Code MPDFT / Senacon / Ministério da Justiça Consumer education produced through a partnership involving MPDFT, Senacon and Brazil’s Ministry of Justice on the origins of the Consumer Defence Code.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Brazil Online consumer rights
Se liga, consumidor! — Consumer in the Digital Era MPDFT / Senacon / Ministério da Justiça Public consumer-education video on online shopping and consumer safeguards in the digital era.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Philippines Online consumer rights
ConsumerPH in a Nutshell — Consumer Rights at Online Shopping Department of Trade and Industry Philippines DTI Philippines tips on consumer rights, scam awareness and safer online shopping.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Philippines Consumer complaints
ConsumerPH in a Nutshell — Complaints Department of Trade and Industry Philippines DTI Philippines explains the consumer complaint process, responsible agencies and the right to seek repair, replacement or refund.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Thailand Consumer complaints
OCPB Talk — channels and steps for making a complaint Office of the Consumer Protection Board (OCPB) OCPB Official explains the channels and steps Thai consumers can use when making a consumer complaint.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Thailand Consumer rights
OCPB Talk — who is the OCPB and what does it do? Office of the Consumer Protection Board (OCPB) OCPB Official introduces the agency’s role and how its consumer-protection functions help the public.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Germany Consumer contracts
Is there a right to withdraw from a purchase contract? Verbraucherzentrale Baden-Württemberg German consumer-centre guidance about withdrawal rights and purchase contracts.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Germany Consumer help
The Verbraucherzentralen — Germany’s consumer centres Verbraucherzentrale network Introduction to Germany’s consumer-centre network and the support it provides to consumers.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Indonesia Financial consumer complaints
Consumer Complaint Services in the Financial Services Sector Otoritas Jasa Keuangan (OJK) OJK explains complaint-handling requirements and how consumers can seek help with financial-service problems.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Indonesia Financial consumer complaints
Understanding the complaint mechanism for financial-service disputes Otoritas Jasa Keuangan (OJK) OJK guidance on the complaint and dispute-resolution pathway for problems with financial-service providers.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Malaysia Consumer claims
Redress at Tribunal for Consumer Claims Malaysia (TCCM) Kementerian Perdagangan Dalam Negeri (KPDN) KPDN explains how the consumer tribunal can provide redress when goods or services do not match what was promised.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Malaysia Consumer rights
8 consumer rights — National Consumer Day Kementerian Perdagangan Dalam Negeri (KPDN) KPDN overview of eight core consumer rights including safety, information, choice, redress and consumer education.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Vietnam Consumer rights & e-commerce
Consumer protection in e-commerce transactions Vietnam National Competition Commission Vietnam’s national competition and consumer authority explains consumer protection in e-commerce transactions.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Vietnam Consumer rights
Protecting consumer rights in Vietnam Vietnam National Competition Commission Public legal-information video explaining consumer-protection rights and assistance available to Vietnamese consumers.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Japan Consumer trouble & legal help
Consumer trouble — mini-drama Japan Legal Support Center (Houterasu) Japan Legal Support Center mini-drama illustrating common consumer problems and when legal-information support may help.
Trusted video Open on YouTube TRUSTED EXTERNAL RESOURCE Japan Consumer trouble & legal help
Consumer trouble — explained Japan Legal Support Center (Houterasu) Houterasu staff-lawyer explanation accompanying its consumer-trouble education series.
External videos are provided for general information and remain the responsibility of their original publishers. Inclusion does not mean GetInstantLaw endorses every statement or that the video is current for your exact circumstances.
GetInstantLawYOUR LEGAL LIFELINE · YOUR CLEAR WAY FORWARD
GETINSTANTLAW ORIGINAL
GETINSTANTLAW ORIGINAL
GETINSTANTLAW ORIGINAL
