Still being charged after you tried to cancel?
JEZ AI can help organise the subscription terms, renewal notices, cancellation attempt, disputed charges and business response — then confirm the jurisdiction before relying on a cancellation, renewal or refund rule.
Start my subscription dispute pathwayCancellation, auto-renewal and payment disputes are not the same thing.A customer may be disputing the contract terms, the renewal itself, the cancellation process, charges after cancellation, or a card/payment transaction. JEZ should identify which issue actually applies before suggesting a remedy.
Start with terms, dates and proof.
Record the subscription termsKeep the service, price, billing frequency, start date, minimum term and any renewal or trial terms you were shown.Continue with JEZ AI
Record the cancellation attemptKeep the date, method and steps used to cancel, including screenshots, emails, chat transcripts or cancellation-reference numbers.Continue with JEZ AI
Keep renewal and notice evidenceSave renewal notices, reminder emails, account settings and the terms that described automatic renewal or notice requirements.Continue with JEZ AI
List charges after cancellationRecord each disputed charge with its date, amount, payment method and statement reference.Continue with JEZ AI
Preserve the business responseKeep emails, chats, ticket numbers, refund decisions and any explanation about why cancellation or a refund was rejected.Continue with JEZ AI
Check the correct cancellation and dispute routeRenewal, cooling-off, notice, cancellation and payment-dispute rules can vary by contract, purchase method and jurisdiction.Continue with JEZ AI
Do not guess a cancellation or renewal deadline.Cooling-off periods, renewal-notice rules, contract notice requirements and payment-dispute procedures vary by jurisdiction and transaction. Keep the actual terms, cancellation proof and statement dates as the starting evidence.
Jurisdiction first. Source-led guidance after that.
Published and maintained by GetInstantLaw.com. This is a multi-jurisdiction entry page, not a substitute for the country, state, province, territory or legal-system guide that applies to your situation. Trust standard updated .
Legal information only — not legal advice. GetInstantLaw.com is not a law firm. Specific rights, deadlines, penalties and remedies should be checked against the cited authority for the selected jurisdiction.